‘I see you, I hear you, I’m with you’: Building coaching-informed practice to strengthen student wellbeing and behaviour

NICOLE BRODER MAZZUCATO, LEADERSHIP AND WELLBEING COACH; HOUSEPARENT, THE WORTHGATE SCHOOL, UK VICTORIA KIPLING, YOUTH COACH AND NLP TRAINER, BRITESTAR MINDWORX, UK; HOUSE PASTORAL DIRECTOR, THE WORTHGATE SCHOOL, UK LOUISA HORNER, EXECUTIVE AND SENIOR LEADERSHIP COACH, LEARNING AND DEVELOPMENT LEAD AND NPQ DELIVERY PARTNER LEAD (UCL), CATS GLOBAL SCHOOLS, UK ‘I see you, I hear you, I’m with you’ According to the World Health Organization, poor mental health accounts for 15 per cent of the global burden of teenage illness (WHO, 2025), which means that schools are adopting more practices to identify issues and support wellbeing. ‘I see you, I hear you’ are the words used by our boarding leaders when welcoming new students to The Worthgate School, and they have fed into an initiative to strengthen the communication tools of our houseparents so that meaningful one-to-one conversations take place regularly with every student. Our case study outlines the early stages of an impl